Revised February 27, 2020
Our legal basis for collecting and using your Personal Data will be based on the necessity of performance of a contract we have with you and/or our Customer. We will collect Personal Data from you only where we have your consent to do so and where we need the Personal Data to complete the Services we have been contracted to provide. In the event you subscribe to a newsletter, participate in our blog or sign-up for information on our product and services, the legal basis for collecting and using your Personal Data is based on your consent.
Generally, you control the type and amount of information you provide us when you sign up for, or use the Site or Services. Non-personal data (“NPD”) is information that is in no way personally identifiable. Personal data is information that is collected that personally identifies you (“Personal Data”) and would include:
When we communicate with you on our Site and Services, we will use the email address you provide when you registered as a User. You may change your contact preferences at any time through your on-line account.
We automatically collect information (“Usage Data”) regarding the actions you take on the Sites and Services. In some countries, including countries in the European Economic Area (“EEA”), this information may be considered Personal Data under applicable data protection laws. Usage Data helps us understand trends in our users’ needs so that we can better consider new features or otherwise improve our Services. We may share Usage Data about our users with our third-party service providers for various purposes, including to help us better understand our customers’ needs and improve our Services.
When you use the Sites or Services, some examples of the Usage Data we collect could include:
We store such Usage Data itself and/or such information may be included in databases owned and maintained by Mesh’s service providers. We use such information and pool it with other information to track, for example, the total number of visitors to our Sites or users of our Services, and/or the number of visitors to each page of our Sites. We use this information to help us understand how people use the Sites and Services, and to enhance the Sites and Services.
Most web browsers are initially set up to accept cookies. You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser’s “help” directory. However, certain features of the Sites or Services may not work if you delete or disable cookies.
We will use your Personal Data for the following purposes:
Mesh will never sell Personal or Customer Data. For data aggregation purposes we may use your NPD but any such data aggregation would not include any of your Personal Data.
As the circumstances warrant, we will disclose your Personal Data to the following categories of recipients:
We recognize our legal obligations to protect the Personal Data we have gathered about individuals. We have therefore implemented appropriate technical and organizational measures to secure against unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of Personal Data. These arrangements include industry-standard security measures including physical security measures, network security measures, and organizational measures such as non-disclosure agreements and need-to-know access. Unfortunately, because of the inherent nature of the Internet, we cannot guarantee against the possible loss or misuse of your Personal Data. We strongly urge you to protect any passwords you have to our Site and Services and not to share them with anyone. You should log out of our Site when you finish using it particularly if you are using a computer in a public place.
We will retain your information for as long as your account is active or where we have an ongoing business need to do so (for example, to comply with applicable legal, tax, or accounting requirements). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it; or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. As noted above, we may retain your NPD for an indefinite period and use it for data aggregation and statistical analysis purposes.
We use third-party service providers to provide some services that are necessary or ancillary to our delivering the Sites and the Services, and some of these services may include processing Personal Data. These service providers are located in Canada and the USA. In order to provide security and confidentiality or your Personal Data, Mesh has undertaken contractual and other measures to ensure our service providers provide adequate protection for Personal Data and that all processing is done with an appropriate level of confidentiality and security.
If you access our Site and Services from the EEA you may have certain rights with respect to your Personal Data under the General Data Protection Regulation (“GDPR”) including: the right to be informed about the collection and use of the Personal Data you provide; the right to access your Personal Data; the right to correct or delete your Personal Data; the right to restrict or limit the processing of your Personal Data; the right to get your personal data and use it for your own purposes (the right of data portability); and rights in relation to automated decision-making and profiling. You also have the right to file a complaint with supervisory authorities if your Personal Data has not been processed in compliance with GDPR. For more information visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr). If you want to exercise any of the above rights, or if you have any questions on how and why we process your data, please reach out to us using the contact information below. We will respond within 10 business days of receipt of your request.
Data Transfers to Mesh Offices
The Personal Data that we collect from you may be transferred to Mesh’s offices in Canada for the purposes of support, finance, analytics, sales and account management. Service providers located in Canada are governed by the Personal Data Protection and Electronic Documents ACT (“PIPEDA”). Transfers of personal data to Canada are legally authorized by a finding of the EU Commission that Canada has an adequate level of data protection (pursuant to Article 45 of the GDPR).
Transfers to Other Countries
If you have any questions or concerns about our policy or use of your Personal Data, please contact us by email at firstname.lastname@example.org or by using the contact details below:
Mesh Diversity Inc.
105 Barrington Crescent
Moncton NB E1G 4V4